Q: How do I create an account on the Heald app?

A: To create an account, simply download the app from the App Store or Google Play, open it, and follow the on-screen instructions to sign up with your email or phone number.

Q: What health information can I track using the app??

A: TOur app allows you to track various health metrics such bmi, suger level and nutrition. You can also upload lab reports.

Q: Is my personal health data secure?

A: Yes, we take the security and privacy of your data seriously. All information is encrypted and stored securely. We adhere to strict privacy policies to ensure the confidentiality of your health data.

Q: Is my personal health data secure?

A: Yes, we take the security and privacy of your data seriously. All information is encrypted and stored securely. We adhere to strict privacy policies to ensure the confidentiality of your health data.

Q: Can I connect wearable devices to the app?

Absolutely! Our app integrates seamlessly with a variety of wearable devices. Currently we support integrations with Eagles Smart Weighing Scale and Accucheck Glucometer that are included in our membership plan.

Q: How accurate are the health measurements provided by the app?

While our app strives for accuracy, it’s essential to note that measurements may vary. For the most accurate results, ensure your devices are calibrated correctly, and follow any guidelines provided in-app or by your device manufacturer.

Q: How do I contact customer support?

If you have any questions or encounter issues, you can reach out to our customer support team through the mobile app. The link can be found in the bottom navigation bar under ‘More’. You can also send an email to help@iheald.com.

Q: Is the app available in multiple languages?

Currently, the app is available in [English, Hindi]. We are continuously working to add more languages to enhance the user experience for a broader audience.

For any questions or notices, please mail us at reverse@iheald.com